SHOPDOME.COM POLICIES
- Security
ShopDome.com has been designed from the ground up to ensure that our
customers, members and merchants can enjoy our unique blend of features
and services in a safe, secure environment.
Personal Information
Everyone understands that ShopDome requires a certain amount of
personal information to be able to provide customized services and
on-line shopping. We at ShopDome understand that all your personal
information belongs to you. Your personal information is placed in
safekeeping in a secure, encrypted, confidential database. Your personal
information, including your email address, is kept strictly
confidential. It is NOT sold or given out to anyone.
ShopDome supports Secure Sockets Layer (SSL) encryption, for the
secure transfer of your personal data. Your connection to the secure
ShopDome server is authenticated, preventing an unauthorized computer
from intercepting your data. Your data is transmitted in encrypted form,
which prevents it from being read except by the ShopDome server. The
integrity of your data is checked to make sure that your data wasn’t
altered during transmission.
In this way, your payment and other personal information is protected
on the Internet with ShopDome.
All your purchases are processed directly by ShopDome, so you provide
your personal data only once, to ShopDome’s secure server, not once to
each supplier.
ShopDome Credit Card Security Guarantee
In the event that your credit card information is intercepted while
you are shopping on-line at ShopDome.com, and fraudulent purchases or
charges are made using your credit card information through no fault of
your own, we will guarantee the amount not covered by the credit card
issuing institution. You, the customer are completely protected while
shopping at ShopDome.
Please note that you must notify your credit card provider in
accordance with its reporting rules and procedures in case of
unauthorized use of your credit card.
Privacy
ShopDome.com will only contact you as necessary in the course of your
normal interaction with the ShopDome.com site. We do not send out email
messages, notices or advertising to our customers and members, except
where our customers or members REQUEST information or updates. We will
honor your request to be removed from any such requested mailing at any
time.
On-Line Shopping Customer Satisfaction
When you place an order with a ShopDome.com merchant through ShopDome’s
One-Stop Shopping Basket, the funds are not transferred to the merchant
until ShopDome receives confirmation that the order has been shipped.
In addition, your credit card information is NOT passed on to
merchants when you place an order through ShopDome.
If you require assistance or information at any time, on any topic,
please email
us at info@shopdome.com
ShopDome’s Iron-Clad Guarantee
ShopDome.com’s Iron-Clad Guarantee ensures that you will be
completely satisfied with any product you purchase through ShopDome.com. If you are not completely satisfied, return
your purchase DIRECTLY TO THE MERCHANT within 30 days, by mail,
courier, or at the Merchant’s physical store, in the original
packaging for a full, unconditional refund.
Returns policies for each Merchant are noted on the Merchant
Confirmation you receive. ShopDome recommends that you keep copies of
all your paperwork, and contact the Merchant before shipping your
purchase for refund. Be sure to include a copy of your original
invoice/confirmation.
In addition to ShopDome’s Iron-Clad Guarantee, individual merchants
may offer additional or extended guarantees. Certain conditions or
restrictions may apply to some products. If you are in any doubt, please
confirm the applicable conditions at the time of purchase.
Taxes
For orders in the U.S. and Canada,
applicable local taxes are automatically calculated, based on the
‘Ship To:’ address and the location of the Merchant. Therefore, if
a customer orders from a store in in the same state or province, any local,
federal, state or provincial taxes will be calculated automatically
and will appear on the total before the purchase is finalized.
As an example, if your purchase is delivered within Canada from a merchant within
Canada, the 7% Goods and Services Tax (GST) is applicable. If your
purchase is shipped from the same state or province as your ‘Ship To’
address, State or Provincial Sales Tax (PST) is charged at the rate applicable
for that province. State and Provincial tax is not charged on
out-of-state/province deliveries.
This
amount will be clearly shown, along with your shipping charges, on the
Final Purchase Approval page, once the Shipping Page is complete and you
click the 'Submit Form' button.
You should be aware that some countries levy duties and taxes on
imported goods, which you must pay at the time you receive your
purchase. Such duties and taxes are NOT prepaid, are not included in
your Final Purchase Approval total, and therefore are not reflected on your
invoice or confirmation notice.
Members
While you don’t have to become a ShopDome member to use the
non-shopping part of the site, you DO need to provide the information
necessary to use the shopping portion of the site. Doing so
automatically registers you as a ShopDome Community Member, at no cost
or obligation on your part.
ShopDome Community Membership is free, painless, and provides many
value-added benefits and features, as outlined on our Community
Members page, including customer rewards programs when shopping.
When you become a ShopDome Community Member, the secure registration is
your personal identification at ShopDome, allowing us to enhance your
entire ShopDome experience while on-line with us.
As with any personal information you entrust us with, your membership
information is held in strict confidence, can be accessed only on your
authorization, and will be removed upon request at any time. (See our
Privacy Policy.)
It is not necessary to become a member, or to sign in with ShopDome
in order to make use of the site, but when you discover the advantages
of ShopDome membership, we’re certain you’ll want to become a
member.
Terms and Conditions
Our lawyers made us put this stuff in. We’ve tried to translate it
into English. If you are unsure about any of these terms and conditions,
please contact us.
When you access the ShopDome.com web site, the on-line shopping
marketplace, the ShopDome community or any other part of ShopDome, you
understand and agree to the following terms and conditions:
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that ShopDome.com provides various types of content without
guaranteeing its accuracy, completeness or suitability for any
particular purpose.
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that ShopDome cannot be held responsible for any content in
Internet sites linked to ShopDome but which are operated by others
and which ShopDome does not control directly.
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that in case of any discrepancy between information provided by
ShopDome.com and information provided by a ShopDome merchant, the
merchant’s information is considered to be correct.
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that mistakes happen, and ShopDome.com does not need to honor or
compensate for incorrect product or pricing information, delays,
shortages, back-orders, extra charges or other unforeseen events.
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that ShopDome.com Inc. and any related companies or individuals
will not be liable for any damages arising from the use of the
ShopDome.com Internet site.
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that the ShopDome.com Internet site, the domain name ‘ShopDome.com’
and all the original material available on or through the
ShopDome.com Internet site, is copyright Ó
2003 by ShopDome.com Inc. All rights reserved.
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that no material from the ShopDome.com Internet site or any
related sites may be used in any way without the express, written
permission of ShopDome.com Inc.
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that ShopDome.com Inc. may disclose personal user information as
required by law.
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that ShopDome.com Inc. reserves the right to amend its policies at
any time.
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